How bgood media turned Felt Right’s acoustic and wall décor store into a search-engine machine that out-earns every paid channel.
ChatGPT citations grew from 29 to 69 since partnering with bgood media. Felt Right is now being recommended by every major AI platform — ChatGPT, Gemini, Perplexity, Copilot, and Google AI Overview.
Most agencies follow a checklist; we build campaigns around what you actually need to sell. When we partnered with Felt Right, we embedded ourselves as a direct extension of their digital marketing team — learning their catalog, their customers, and the commercial intent behind every search query that matters. No generic playbook. Just a custom strategy built around moving their products. That’s how organic channels came to outperform all four of their paid channels combined, and how we delivered a 17× return on SEO investment — and we’re just getting started.
Felt Right designs and sells premium acoustic wall panels, decorative wood slat systems, ceiling baffles, and commercial-grade felt solutions — products that are as beautiful as they are functional. They serve everyone from interior designers and architects to office managers outfitting commercial spaces to homeowners looking to transform a room. Their catalog spans consumer and B2B audiences, which means the keyword landscape is wide, the buyer intent is high, and the right SEO strategy pays off big.
They came to bgood media because they needed a true partner — one with real eCommerce SEO and GEO experience, not just another agency running a generic playbook. Previous agencies had let them down, failing to grasp their brand voice or speak authentically about their products. Felt Right was actually doing really well before they brought us on. They were in a growth phase that demanded a team who could own their organic presence entirely and execute at a high level — so they could focus on building the
business.
Core acoustic keywords were sitting on pages 4, 5, even 7. Traffic was trickling in but not converting at scale. The commercial felt line had untapped potential that wasn’t showing up in Google.
The acoustic panel and soundproofing market is growing fast. Felt Right had the products. They didn’t yet have the search authority to match. Competitors were taking traffic that should have been theirs.
Like many growing eCommerce brands, Felt Right had tried content before. It felt off — generic, SEO-stuffed, or simply too far from how they actually speak to their customers.
Google Shopping had been an afterthought. Product feed optimization and collection-level SEO wasn’t aligned with the search terms buyers actually use — leaving a free acquisition channel underperforming.
We built Felt Right’s SEO program from the ground up — rooted in commercial intent, product-first thinking, and a content approach that treats every page as both a top-of- funnel discovery asset and a bottom-of-funnel converter.
Full intent mapping across acoustic, wood slat, and commercial felt categories
Product pages, collection pages, meta optimization, schema markup
Brand-voice content that barely needs editing
Product feed alignment with high-intent search queries
Positioning Felt Right to appear in ChatGPT, Gemini, Perplexity & more
Data-driven pivots, keyword tracking, revenue attribution
That quote is what we work for. It’s not enough to get rankings — if the words on the page don’t sound like the brand, conversion suffers and the relationship suffers. We learn their vocabulary, their customer archetypes, their differentiators. The result is content that ranks and resonates.
7 of the top 10 keyword movers were acoustic or soundproofing terms. This wasn’t an accident — it was the result of a deliberate content and on-page strategy targeting commercial-intent buyers in the acoustic space.
All 5 major AI platforms are actively citing Felt Right. As AI-powered search continues reshaping how buyers discover products, showing up in ChatGPT, Gemini, and Perplexity isn’t optional — it’s the next frontier. We’re already building that foundation, and the citation numbers are growing.
A brand appearing in AI search results today is building an enormous competitive advantage before most companies even know the channel exists. We’re optimizing Felt Right’s product content and brand mentions specifically for AI visibility as part of our ongoing strategy.
We keep a limited client roster intentionally — so every partner gets the attention they deserve, not just at onboarding but for the long haul. If you’re an eCommerce brand in a growth phase and want results like these, let’s talk.